1. Scope and who we are
BestieFit is a fitness-recording and recipe-discovery service operated by Aethora Inc., a Delaware corporation. This Policy applies when you visit getbestiefit.com, create or use a BestieFit account, use the BestieFit app, manage a membership, or contact us.
BestieFit is not a health care provider and is not subject to HIPAA merely because you choose to record fitness or body information. We nevertheless treat those records as sensitive. Our separate Consumer Health Data Privacy Policy describes our handling of consumer health data.
2. Information we collect
Information you provide
- Account information: email address, password credentials managed by our authentication provider, nickname, account identifiers, and account creation date.
- Profile and preferences: fitness goal and optional age, gender, training preferences, units, and recipe-filter preferences.
- Fitness and body records: training plans, workout dates, activities, duration, completion, sets, repetitions, notes, memos, height, weight, body-fat percentage, and body measurements that you choose to enter.
- Meal activity: recipe searches and filters, favorite recipes, serving choices, and shopping-list items.
- Communications: messages, support requests, feedback, and information you provide when asking us to exercise a privacy right.
- Billing information: subscription status, product, billing period, transaction identifiers, and limited payment metadata. Stripe processes payment-card details; BestieFit does not store full card numbers.
Information collected automatically
Our website and providers may receive basic device and connection information such as IP address, browser type, operating system, pages requested, timestamps, error logs, and security events. BestieFit uses local storage or similar technology to maintain authentication sessions and essential product state.
BestieFit does not currently use third-party advertising pixels, sell personal information, or share personal information for cross-context behavioral advertising.
3. How we use information
- Provide accounts, authentication, cloud synchronization, workout records, calendars, reports, Shape Diary, recipes, favorites, and shopping lists.
- Display summaries and analysis derived from your own records.
- Process subscriptions, refunds, invoices, and account management when paid membership is available.
- Respond to support, privacy, billing, and security requests.
- Protect accounts, prevent fraud or abuse, troubleshoot errors, and maintain service reliability.
- Meet legal, accounting, tax, and regulatory obligations.
- Improve BestieFit using aggregated or de-identified information where reasonably possible.
Where applicable law requires a legal basis, we process information to perform our agreement with you, with your consent for optional information, for our legitimate interests in operating and securing the service, and to comply with law. You may leave optional body and demographic fields blank.
5. Your choices and privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or information about how we use and disclose your personal information. You may also have the right not to receive discriminatory treatment for exercising a privacy right.
Send requests to support@getbestiefit.com using the email connected to your account when possible. We may ask for limited information to verify your identity and protect your records. An authorized agent may submit a request where permitted by law, but we may need proof of authority and identity verification.
California notice
BestieFit does not sell personal information or share it for cross-context behavioral advertising. We use sensitive information, including account credentials and health-related records, only to provide, secure, and support the service you request. California residents may request to know, access, correct, or delete covered information and may appeal or complain through the appropriate regulator. Some rights apply only when statutory thresholds or conditions are met.
EEA and UK
You may have the right to lodge a complaint with your local data-protection authority. Contact us first so we can try to resolve your concern.
6. Retention and security
We retain account and app records while your account is active and for as long as reasonably necessary to provide the service, resolve disputes, protect security, and meet legal, tax, or accounting obligations. When a verified deletion request applies, we delete or de-identify covered information and instruct relevant processors to do the same, subject to lawful exceptions and required backup handling.
We use measures designed to protect information, including authenticated access, row-level database policies, encrypted network connections, limited administrative access, and service providers with security commitments. No system is completely secure, so we cannot guarantee absolute security. Contact us promptly if you believe your account has been compromised.
7. International use
Aethora Inc. is based in the United States. Information may be processed in the United States and other locations where our service providers operate. Where required, we use recognized contractual or legal mechanisms for international transfers.
8. Age requirement
BestieFit is currently intended for people age 18 or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has created an account, contact us so we can investigate and delete the information where appropriate.
9. Changes and contact
We may update this Policy as our service or legal obligations change. We will update the effective date and provide additional notice when required.
Aethora Inc. d/b/a BestieFit
Delaware, United States
support@getbestiefit.com